Service Request

What is a MDF & why do i need a tech?

If you live in an apartment or unit or there are multiple business' in your building , chances are you will require a private communications technician to help connect your telephone socket to the outside world.

The Main Distribution Frame or MDF is what connects a multi-dwelling building to the carrier's network.

All cabling on the street side of the "MDF" is the responsibility of the carrier or service provider to maintain. This is known as the "A-side"

All cabling on the client side of the "MDF" is known as the "B-Side"

A licenced and registered technician is required to carry out all work on the MDF and internal cabling on the "B-Side"

It helps if the technician you choose is equipped with the right equipment, is insured, and is available. To book one in please complete the form below.

MDF Service Request

Please agree to the following terms of service and then complete the form.

1) A connection can only be made if the service provider has tagged the carrier side of the MDF
2) Access to your residence and/or telephone outlet is required
3) Access to the MDF (to the best of your knowledge) is available
4) Cost is $90 and is payable on completion of jumpering by cash..

Contact information

* Indicates required field

Name *

First

Last

Contact Number *

Email *

Unit Number *

Street Address *

Suburb *

Postal Code *

Connection Information

Telephone / Internet Provider *

Please select the service you are connecting: *

Do you know the location of your buildings MDF? *

Yes No

Is your MDF accessible? *

Yes No

Do you have any other information you would like to add? *

Submit